Originally Published: Wednesday, 15 December 1999 Author: John Eastman
Published to: news_learn_support/Support News Page: 1/1 - [Printable]

Linuxcare Expands Professional Services Offerings

Linuxcare, Inc. announced that they have launched expanded Professional Services offerings for enterprise customers, drawing on a network of Linux gurus deployed worldwide through its new Global Centers of Expertise

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SAN FRANCISCO--(BUSINESS WIRE)--Dec. 14, 1999--Linuxcare, Inc., the premier provider of Linux technical services to enterprises worldwide, has launched expanded Professional Services offerings for enterprise customers, drawing on a network of Linux gurus deployed worldwide through its new Global Centers of Expertise.

Linuxcare's nine Global Centers of Expertise include: application porting, device-driver development, custom Linux distributions and applications, Linux security audits, Open Source strategy consulting, network management, performance optimization, parallel computing and clustering, and Web and email server offerings. Linuxcare is dedicated to advancing the world standard for comprehensive Linux and Open Source technical services for corporations, original equipment manufacturers (OEMs), software vendors and system integrators.

"Whether it's isolating and resolving Linux source-code defects, or defining Open Source and Linux implementation strategies, Linuxcare Professional Services answers the growing need for enterprise-level Linux expertise around the world," says Pat Lambs, Linuxcare vice president of services. "We've deployed a global network of experts to help corporations realize the full benefit of Linux and Open Source software."

In addition to today's announcement of Linuxcare's acquisition of The Puffin Group, based in Ottawa, Canada, Linuxcare expands its Professional Services Strategic Business Unit with theses additional acquisitions:

-- Prosa, a consulting firm in Padua, Italy, is internationally famous for the quality of the Open Source device drivers it has produced for Linux. The firm has, among other projects, developed ET Linux, a port of the Linux OS for embedded devices.

-- Cheek Consulting of Seattle, Washington, introduces ZDNet into the Linuxcare customer fold. Cheek Consulting has achieved acclaim for its Web and CD-ROM knowledgebase of Linux technical information; the Cheek knowledgebase will be integrated with the existing Linuxcare knowledgebase available at www.linuxcare.com.

Linuxcare is the only service vendor dedicated to providing expert Linux consulting services delivered by the industry's leading gurus. The company has been called upon to handle projects deemed impossible or left incomplete by other companies.

For example, Linuxcare contributed Linux expertise to KPMG, an accounting, tax and consulting firm, during the rapid-paced development, testing, and launch of the Linux-based NetAid Web site. Backed by the United Nations, Cisco Systems, and others, the NetAid project leverages the global reach of the Internet to mount an educational and fundraising campaign dedicated to fighting extreme poverty.

"With 1,500 servers in 90 data centers worldwide, NetAid is a massive project that breaks new ground in terms of performance, scalability, and availability," said Supreet Manchanda, Partner of KPMG and Program Manager of NetAid. "By providing Linux experience, Linuxcare was an important part of the NetAid Development Team, and helped ensure a successful launch."

In addition, Alexa Internet -- a subsidiary of Amazon.com -- depends on Linuxcare for help with its core-service Linux systems. Alexa provides the "Related Links" capability that is integrated into the latest Netscape and Microsoft browsers. Linux was chosen as the best operating system for Alexa's massive deployment of archived Web pages, but Alexa was pushing new boundaries with the scope of its undertaking and ran into problems with its Network File System (NFS) servers.

Linuxcare was the only company able to identify the problem and conclude that there was a better implementation of NFS for Linux. As a result, Alexa proceeded to expand its network of Linux servers and continues to invest in the Linux platform with confidence that Linuxcare will be able to handle any support or service needs that arise along the way.

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